Technical Support

How May We Help You?

Technical Support

We value your feedback and thank you for bringing theme related issues to our attention. Although we do our best to respond to support ticket requests as soon as we are able to, average response times on support tickets range between 24 – 48 hours.

For assistance with Good Vibes theme bugs and technical glitches, please Create a Support Ticket.

**note: when submitting a support ticket, please be as detailed as possible about the issue you’re experiencing to help us investigate the issue further. screenshots or screencasts demonstrating the issue you are experiencing are encouraged.**

Premium Theme Support

Our development team is happy to assist you when you want to further customize your theme.

For customization requests, please contact to get in touch with a premium theme support team member to help you reach your theme customization goals.

Get A Quote

Additional Support Resources

Good Vibes Latest Updates and News

Good Vibes Real-time Changelog

Bigcommerce Help & E-Commerce Support Documentation

Bigcommerce support numbers

US (1-888-699-8911)

AUS (1800-107-462)

UK/International (+1-512-758-7588)